To learn more about Oracle Communications industry solutions, visit: Oracle Communications LinkedIn, or join the conversation on Twitter Oracle Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at. To learn more, access the report here. You can also visit the TM Forum's Digital Transformation World to see Oracle Communications and other industry leaders demonstrate AI-based charging use cases during a 5G Chargers Catalyst proof-of-concept project.Ībout Oracle Communications Oracle Communications provides integrated communications and cloud solutions for Service Providers and Enterprises to accelerate their digital transformation journey in a communications-driven world from network evolution to digital business to customer experience. The survey also explored the impact of 5G and charging systems on digital transformation and enterprise customers. "This survey highlights the innovative service types and pricing methods that CSPs want to pursue in the 5G era and the importance of a full-featured solution to deliver those capabilities." "CSPs realize the need for scalable, converged charging systems that will enable them to monetize any business model and complex 5G pricing levers, such as speed, latency and quality of experience (QoE)," added Rutherford.
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CSPs' top priorities also include using solution providers with cross-industry expertise, an innovative product roadmap, and robust software capabilities. The survey found that cross-network convergence (55%), flexible rating and charging schemas (37%), and cloud-native capabilities (32%) topped the list.
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To support these new business requirements, 86% of CSPs plan to upgrade charging systems over the next 18 months.ĬSPs also have clear ideas on the features they need from their next charging system. CSPs also expect to monetize 5G differently, using an average of three pricing levers such as data security, latency, and energy efficiency. On average, CSPs plan to launch three new 5G-enabled services, ranging from enhanced mobile broadband to smart home, mobile gaming, retail and live entertainment offers. They also feel ill-equipped to meet the performance and monetization needs of 5G and are concerned how their dated technology will impact customer experience. Read the report to see if you are 5G ready.Ĭharging challenges could hinder innovation and experienceĬSPs noted the top challenges they currently face when it comes to charging are the cost of managing their existing systems (38%) and the lengthy time-to-market for new offers (34%). The Oracle Communications survey, " 5G Readiness Report: CSP Perceptions on Charging and Monetization for the 5G Era," was conducted by OvationMR in May 2021 and included responses from 303 decision makers from the United States, Canada, Mexico, United Kingdom, Spain, France, Hong Kong, Singapore, South Korea, and Australia.
"The survey shows that CSPs recognize they need to rethink current charging systems to fully capitalize on the revenue potential of 5G." "CSPs are making significant investments in their 5G networks and need to be able to quickly and effectively monetize new services to get a return, as well as deliver on customer expectations," said Jason Rutherford, senior vice president and general manager, Oracle Communications, Applications.
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